Industrial Manufacturer & Distributor

There were delays in cash collection during the billing process. Quotes frequently did not match invoices, and there were many credits and re-bills, resulting in irregular collections and unpredictable month-end closes. Vision Strategies was engaged to improve cash flow without jeopardizing customer relationships.

We improved the quote-to-order-to-invoice process by streamlining it, tightening approval procedures, and establishing a consistent collections schedule with clear guidelines for handling disputes. As a result, within six weeks, payments arrived 18% faster, there was a decrease in credits and re-bills, and the month-end close became more efficient. This led to enhanced cash flow and increased confidence among leaders in their forecasts.