Industrial Manufacturer & Distributor

Cash delays occurred due to frequent discrepancies between invoices and quotes, leading to credits, re-bills, and exceptions. Collections became reactive, the month-end close became unpredictable, and leaders lacked confidence in cash forecasts.

We standardized the quote-to-invoice workflow, tightened approvals, and implemented a weekly collections schedule with clear dispute rules. The result was fewer billing exceptions and a smoother month-end close. All without causing customer friction. RESULTS: Payments arrived 18% faster in 6 weeks, fewer credits and re-bills, and smoother, more predictable month-end close.